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In its own words

“The best customer experiences are human-first. Technology should always be in service of real connection.”
Based in
115 Broadway, 5th Fl, New York, NY 10006
Founded
2017
Contact this agency Visit Chatdesk Suggest an update
A visual selected by Chatdesk for its website

Services

Source: chatdesk.com

Industries

Based on 30 named clients.

Credentials

Company details

Estimated team size
140+ team members with 8,000+ CX experts in the community (2022)Source: Agency website

Team size and revenue are estimates and may change.

Selected work

Projects Chatdesk publishes on its own site.

  1. 01

    SAXX Underwear

    How SAXX customer support scales during sales with Chatdesk

    Apparel & FashionView project
  2. 02

    OLAPLEX

    OLAPLEX Supports Italian, French, and Spanish Customers With Chatdesk Experts - Achieving 87% ROI

    Beauty & Personal CareView project
  3. 03

    FitFighter

    How a Shark Tank Brand Effectively Scaled Customer Support and Increased Email Conversions by 15%

    Sporting GoodsView project

Clients they name

30 companies named on Chatdesk’s site.

How they work

Engagement

Pay-per-ticket-solved/per-resolution on-demand plans and monthly or yearly subscription plans with dedicated full-time experts; monthly plans starting at $900/month for social engagement, $1,000/month for 1:1 retention messages, $1,500/month for 1:1 customer engagement, $99/month for call deflection, $99 setup fee for order system integrations

Source: chatdesk.com

Pricing

Published on the agency site.

Source: chatdesk.com

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