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In its own words

“We provide only dedicated agents who work exclusively for your company — no shared agents”
Based in
Lexington, KY, USA
Founded
2015
Contact this agency Visit Helpware Suggest an update
A visual selected by Helpware for its website

Services

Source: helpware.com

Industries

No client pattern yet.

Based on 10 named clients.

Credentials

Selected work

Projects Helpware publishes on its own site.

  1. 01

    Published case study

    Healthcare Company Exceeds 5 Key Metrics with Improved Customer Support

    View project
  2. 02

    Published case study

    Cybersecurity Firm Reduces Ticket Idle Time by 36% and Resolution Time by 33%, Boosting CSAT by 42%

    View project
  3. 03

    Published case study

    Online Marketplace Improves QA Scores to 95% in Under 90 Days Through Strategic Support Optimization

    View project

Clients they name

10 companies named on Helpware’s site.

How they work

Engagement

Three billing/engagement models: HW.Talent

Source: helpware.com

Pricing

Not published.

Source: helpware.com

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